Return Policy

We want you to love your purchase. If you're not satisfied, we're here to help. Please read our return policy below.

1. Eligibility for Returns

You may return most new, unused items within 14 days of delivery for a full refund or exchange. Items must be returned in their original condition and packaging.

2. Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products
• Gift cards
• Clearance or final sale items

3. How to Initiate a Return

To start a return, please contact our support team at returns@yourshop.com with your order number and reason for return.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping method.

5. Refunds

Once we receive and inspect your return, we’ll notify you of the refund status. Approved refunds will be issued to your original payment method within 5–7 business days.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, email us at returns@yourshop.com.

7. Contact Us

For any return-related questions, please contact our support team at support@yourshop.com.