Free economy delivery on every US order · Ships in 2–3 business days
Thank you for shopping with us! Below are the details of our shipping process, rates, and timelines.
Processing time: Most orders ship within 2-3 business days. Large or high-volume orders may need 1 extra business day. Artwork: Please upload high-resolution files to avoid delays. If your artwork needs fixing, we’ll pause production and contact you before we go ahead. Business hours: We process and ship orders Monday–Friday. We don’t process or ship orders on weekends or US federal holidays.
Shipping rates: Free Economy (5-7 days) is $0. Standard Shipping (3-5 days) is $9.95. Two-Business-Day is $29.95. Next-Business-Day is $49.95. Orders ship within 2-3 business days. That time is for processing. The days above are the delivery time after the order ships. Where we deliver: We proudly ship to addresses across the United States. We don’t currently offer international shipping, so orders with addresses outside the US can’t be processed. Out-of-stock items: If something you ordered is unavailable, we’ll contact you by email or phone right away. You can then choose a replacement, wait for a restock or get a refund.
Double-Check: Please verify your shipping address at checkout. We cannot be held responsible for items sent to an incorrectly entered address. Stay Updated: You’ll receive a tracking number as soon as your order heads out so you can follow its journey.
Delays: While we ship fast, we aren’t responsible for delays caused by carriers, weather, or customs. Need Help? If your package is lost or delayed, reach out to us: General: info@promot.com
If you have any questions, concerns, or comments about this policy, please contact us at: Email: info@promot.com Phone: (551) 324-8530 Address: 200 Williams Drive, Suite 2A, Ramsey, NJ 07446 Promot reserves the right to make changes to this shipping Policy at any time. All updates will be posted here